Shipping Terms & Conditions

ORDER PROCESSING

Orders may take 2-4 business days to process. Orders placed on the weekend will not begin processing until Monday. 
A customer service associate is available daily 9AM-5PM MST. Our customer service phone number is (480)888-9290 or Toll Free 1-877-OLIVEUS [654-8387].

TRANSIT TIMES

All packages will be shipped USPS or UPS at the discretion of the shipper, based on department guidelines to ensure safe and efficient delivery.
UPS Ground
: 5 - 7 business days.

UPS 3 Day Select: 3 Business days. 
UPS Next Day Air: Next day delivery by 5:00 pm if placed before 1pm.

USPS Priority Mail: 2 - 3 Business Days

Canada/International Shipments: May take up to 5-10 business days. 

DAMAGES/RETURNS

If you need to return an item(s) for any reason, or have received a damaged item, please call as at 480-429-4117 
and we would be happy to set you up with a return label or replacement item free of charge.
 

WE'RE HERE TO HELP

We want your package to arrive safely. If there is any questions or issues with your shipment, please call us at 480-429-4117 and we will do everything to make sure your package arrives.