Orders may take 2-4 business days to process.
Orders placed on the weekend will not begin processing until Monday.
A customer service associate is available daily 9AM-5PM MST. Our customer service phone
number is (480)888-9290 or Toll Free 1-877-OLIVEUS [654-8387].
All packages will be shipped USPS or UPS at
the discretion of the shipper, based on department guidelines to ensure safe and efficient
delivery. UPS Ground: 5 - 7 business days. UPS Priority Mail: 5 - 10 Business
Shipments: May take up to 5 - 10 business days.
If you need to return an item(s) for any
reason, or have received a damaged item, please call as at 480-429-4117
and we would be happy to set you up with a return label or replacement item free of charge.
WE'RE HERE TO HELP
We want your package to arrive safely. If
there is any questions or issues with your shipment, please call us at 480-429-4117 and we
will do everything to make sure your package arrives.
collected, used, and shared when you visit or make a purchase from queencreekolivemill.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain
information about your device, including information about your web browser, IP address,
time zone, and some of the cookies that are installed on your device. Additionally, as you
browse the Site, we collect information about the individual web pages or products that you
view, what websites or search terms referred you to the Site, and information about how you
interact with the Site. We refer to this automatically-collected information as “Device
We collect Device Information using the following technologies: -
“Cookies” are data files that are placed on your device or computer and often include an
anonymous unique identifier. For more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site,
and collect data including your IP address, browser type, Internet service provider,
referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are
electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase
through the Site, we collect certain information from you, including your name, billing
address, shipping address, payment information (including credit card numbers, email
address, and phone number. We refer to this information as “Order Information”.
are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL
INFORMATION? We use the Order Information that we collect generally
to fulfill any orders placed through the Site (including processing your payment
information, arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to: - Communicate with you;
- Screen our orders for potential risk or fraud; and - When in line with the
preferences you have shared with us, provide you with information or advertising relating to
our products or services.
We use the Device Information that we collect to help us screen for
potential risk and fraud (in particular, your IP address), and more generally to improve and
optimize our Site (for example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and advertising
SHARING YOUR PERSONAL
INFORMATION We share your Personal Information with third parties to
help us use your Personal Information, as described above. For example, we use Shopify to
power our online store--you can read more about how Shopify uses your Personal Information
here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us
understand how our customers use the Site -- you can read more about how Google uses your
Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also
opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with
applicable laws and regulations, to respond to a subpoena, search warrant or other lawful
requests for information we receive, or to otherwise protect our rights.
ADVERTISING As described above, we use your Personal Information to
provide you with targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you can visit
the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads - Google:
https://www.google.com/settings/ads/anonymous - Bing:
Additionally, you can opt-out of some of these services by visiting
the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use
practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS If you are a European resident, you have the right to access personal information we
hold about you and to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us through the contact information
Additionally, if you are a European resident we note that we are
processing your information in order to fulfill contracts we might have with you (for
example if you make an order through the Site), or otherwise to pursue our legitimate
business interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including Canada and the United States.
When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this information.
CHANGES We may
our practices or for other operational, legal, or regulatory reasons.
CONTACT US For
more information about our privacy practices, if you have questions, or if you would like to
make a complaint, please contact us by e‑mail at email@example.com or by mail
using the details provided below:
Queen Creek Olive Mill [Re: Privacy Compliance Officer] Queen
Creek Olive Mill, 25062 S Meridian Rd, Queen Creek AZ 85142, United States
policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t
offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted
(if applicable) Any item not in its original condition, is damaged or missing parts for
reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email
to notify you that we have received your returned item. We will also notify you of the
approval or rejection of your refund. If you are approved, then your refund will be
processed, and a credit will automatically be applied to your credit card or original method
of payment, within a certain amount of days.
Late or missing refunds (if
applicable) If you haven’t received a refund yet, first check your
bank account again. Then contact your credit card company, it may take some time before
your refund is officially posted. Next contact your bank. There is often some processing
time before a refund is posted. If you’ve done all of this and you still have not
received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if
applicable) Only regular priced items may be refunded, unfortunately
sale items cannot be refunded.
applicable) We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at
email@example.com and send your item to: Queen Creek Olive Mill, 25062 S Meridian
Rd, Queen Creek AZ 85142, United States.
TERMS OF SERVICE
This website is operated by Queen Creek Olive Mill. Throughout the
site, the terms “we”, “us” and “our” refer to Queen Creek Olive Mill. Queen Creek Olive Mill
offers this website, including all information, tools and services available from this site
to you, the user, conditioned upon your acceptance of all terms, conditions, policies and
notices stated here.
By visiting our site and/ or purchasing something from us, you engage
in our “Service” and agree to be bound by the following terms and conditions (“Terms of
Service”, “Terms”), including those additional terms and conditions and policies referenced
herein and/or available by hyperlink. These Terms of Service apply to all users of the site,
including without limitation users who are browsers, vendors, customers, merchants, and/ or
contributors of content.
Please read these Terms of Service carefully before accessing or using
our website. By accessing or using any part of the site, you agree to be bound by these
Terms of Service. If you do not agree to all the terms and conditions of this agreement,
then you may not access the website or use any services. If these Terms of Service are
considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall
also be subject to the Terms of Service. You can review the most current version of the
Terms of Service at any time on this page. We reserve the right to update, change or replace
any part of these Terms of Service by posting updates and/or changes to our website. It is
your responsibility to check this page periodically for changes. Your continued use of or
access to the website following the posting of any changes constitutes acceptance of those
Our store is hosted on Shopify Inc. They provide us with the online
e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at
least the age of majority in your state or province of residence, or that you are the age of
majority in your state or province of residence and you have given us your consent to allow
any of your minor dependents to use this site. You may not use our products for any
illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in
your jurisdiction (including but not limited to copyright laws). You must not transmit
any worms or viruses or any code of a destructive nature. A breach or violation of any
of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any
time. You understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks; and (b) changes
to conform and adapt to technical requirements of connecting networks or devices. Credit
card information is always encrypted during transfer over networks. You agree not to
reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the
Service, or access to the Service or any contact on the website through which the service is
provided, without express written permission by us. The headings used in this agreement
are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF
We are not responsible if information made available on this site is
not accurate, complete or current. The material on this site is provided for general
information only and should not be relied upon or used as the sole basis for making
decisions without consulting primary, more accurate, more complete or more timely sources of
information. Any reliance on the material on this site is at your own risk. This site
may contain certain historical information. Historical information, necessarily, is not
current and is provided for your reference only. We reserve the right to modify the contents
of this site at any time, but we have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We
reserve the right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time. We shall not be liable to you or to any third-party
for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online
through the website. These products or services may have limited quantities and are subject
to return or exchange only according to our Return Policy. We have made every effort to
display as accurately as possible the colors and images of our products that appear at the
store. We cannot guarantee that your computer monitor's display of any color will be
accurate. We reserve the right, but are not obligated, to limit the sales of our
products or Services to any person, geographic region or jurisdiction. We may exercise this
right on a case-by-case basis. We reserve the right to limit the quantities of any products
or services that we offer. All descriptions of products or product pricing are subject to
change at anytime without notice, at the sole discretion of us. We reserve the right to
discontinue any product at any time. Any offer for any product or service made on this site
is void where prohibited. We do not warrant that the quality of any products, services,
information, or other material purchased or obtained by you will meet your expectations, or
that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT
We reserve the right to refuse any order you place with us. We may, in
our sole discretion, limit or cancel quantities purchased per person, per household or per
order. These restrictions may include orders placed by or under the same customer account,
the same credit card, and/or orders that use the same billing and/or shipping address. In
the event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e‑mail and/or billing address/phone number provided at the time the order was
made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to
be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and
account information for all purchases made at our store. You agree to promptly update your
account and other information, including your email address and credit card numbers and
expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we
neither monitor nor have any control nor input. You acknowledge and agree that we
provide access to such tools ”as is” and “as available” without any warranties,
representations or conditions of any kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk
and discretion and you should ensure that you are familiar with and approve of the terms on
which tools are provided by the relevant third-party provider(s). We may also, in the
future, offer new services and/or features through the website (including, the release of
new tools and resources). Such new features and/or services shall also be subject to these
Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may
include materials from third-parties. Third-party links on this site may direct you to
third-party websites that are not affiliated with us. We are not responsible for examining
or evaluating the content or accuracy and we do not warrant and will not have any liability
or responsibility for any third-party materials or websites, or for any other materials,
products, or services of third-parties. We are not liable for any harm or damages
related to the purchase or use of goods, services, resources, content, or any other
transactions made in connection with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you understand them before you engage in
any transaction. Complaints, claims, concerns, or questions regarding third-party products
should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER
If, at our request, you send certain specific submissions (for example
contest entries) or without a request from us you send creative ideas, suggestions,
proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise
(collectively, 'comments'), you agree that we may, at any time, without restriction, edit,
copy, publish, distribute, translate and otherwise use in any medium any comments that you
forward to us. We are and shall be under no obligation (1) to maintain any comments in
confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in
our sole discretion are unlawful, offensive, threatening, libelous, defamatory,
pornographic, obscene or otherwise objectionable or violates any party’s intellectual
property or these Terms of Service. You agree that your comments will not violate any
right of any third-party, including copyright, trademark, privacy, personality or other
personal or proprietary right. You further agree that your comments will not contain
libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus
or other malware that could in any way affect the operation of the Service or any related
website. You may not use a false e‑mail address, pretend to be someone other than yourself,
or otherwise mislead us or third-parties as to the origin of any comments. You are solely
responsible for any comments you make and their accuracy. We take no responsibility and
assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service
that contains typographical errors, inaccuracies or omissions that may relate to product
descriptions, pricing, promotions, offers, product shipping charges, transit times and
availability. We reserve the right to correct any errors, inaccuracies or omissions, and to
change or update information or cancel orders if any information in the Service or on any
related website is inaccurate at any time without prior notice (including after you have
submitted your order). We undertake no obligation to update, amend or clarify
information in the Service or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date applied in the
Service or on any related website, should be taken to indicate that all information in the
Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of
Service, you are prohibited from using the site or its content: (a) for any unlawful
purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to
violate any international, federal, provincial or state regulations, rules, laws, or local
ordinances; (d) to infringe upon or violate our intellectual property rights or the
intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander,
disparage, intimidate, or discriminate based on gender, sexual orientation, religion,
ethnicity, race, age, national origin, or disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or any other type of malicious code that will
or may be used in any way that will affect the functionality or operation of the Service or
of any related website, other websites, or the Internet; (h) to collect or track the
personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or
scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the
security features of the Service or any related website, other websites, or the Internet. We
reserve the right to terminate your use of the Service or any related website for violating
any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF
We do not guarantee, represent or warrant that your use of our service
will be uninterrupted, timely, secure or error-free. We do not warrant that the results
that may be obtained from the use of the service will be accurate or reliable. You agree
that from time to time we may remove the service for indefinite periods of time or cancel
the service at any time, without notice to you. You expressly agree that your use of, or
inability to use, the service is at your sole risk. The service and all products and
services delivered to you through the service are (except as expressly stated by us)
provided 'as is' and 'as available' for your use, without any representation, warranties or
conditions of any kind, either express or implied, including all implied warranties or
conditions of merchantability, merchantable quality, fitness for a particular purpose,
durability, title, and non-infringement. In no case shall Queen Creek Olive Mill, our
directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service
providers or licensors be liable for any injury, loss, claim, or any direct, indirect,
incidental, punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any
similar damages, whether based in contract, tort (including negligence), strict liability or
otherwise, arising from your use of any of the service or any products procured using the
service, or for any other claim related in any way to your use of the service or any
product, including, but not limited to, any errors or omissions in any content, or any loss
or damage of any kind incurred as a result of the use of the service or any content (or
product) posted, transmitted, or otherwise made available via the service, even if advised
of their possibility. Because some states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental damages, in such states or
jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Queen Creek Olive
Mill and our parent, subsidiaries, affiliates, partners, officers, directors, agents,
contractors, licensors, service providers, subcontractors, suppliers, interns and employees,
harmless from any claim or demand, including reasonable attorneys’ fees, made by any
third-party due to or arising out of your breach of these Terms of Service or the documents
they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is
determined to be unlawful, void or unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by applicable law, and the unenforceable portion
shall be deemed to be severed from these Terms of Service, such determination shall not
affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement for all purposes. These
Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use
our Services, or when you cease using our site. If in our sole judgment you fail, or we
suspect that you have failed, to comply with any term or provision of these Terms of
Service, we also may terminate this agreement at any time without notice and you will remain
liable for all amounts due up to and including the date of termination; and/or accordingly
may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of
these Terms of Service shall not constitute a waiver of such right or provision. These
Terms of Service and any policies or operating rules posted by us on this site or in respect
to The Service constitutes the entire agreement and understanding between you and us and
govern your use of the Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but
not limited to, any prior versions of the Terms of Service). Any ambiguities in the
interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide
you Services shall be governed by and construed in accordance with the laws of United
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any
time at this page. We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates and changes to our website. It
is your responsibility to check our website periodically for changes. Your continued use of
or access to our website or the Service following the posting of any changes to these Terms
of Service constitutes acceptance of those changes.
SECTION 20 - RECURRING SHIPMENT ORDERS
When subscribing to any product on our website, you will be required
to fulfill at least 3 total shipments before a cancellation will be issued. You will not be
refunded for any processed shipments.
You may change the frequency of shipments at any time. You may also
change the address for any shipment as long as it has no already been processed. Shipments
can also be skipped. These changes can be made in your account, or call us at 480-429-4117.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
firstname.lastname@example.org or call us at 480-429-4117.
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