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FREE SHIPPING on Domestic Orders over $100!

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Shipping & Payment Policies

Shipping Policies

Orders are processed Monday through Friday 8 am - 4 pm. Orders placed on the weekends will not leave our warehouse until Monday afternoon.
An internet sales associate is available 7 days a week 8 am - 4 pm PST. Our shipping department phone number is (480) 429-4117 or Toll Free 1-877-OLIVEUS [654-8387].

 


*Returns/Damages*
If you need to return an item(s) for any reason, or received any damaged items give us a call at 480-429-4117 and we will be happy to set you up with a return label free of charge or a replacement item.

 


*Free Shipping on orders over $100*
Promotion Applies to Online Domestic orders ONLY - Standard Rates Apply In-Store
In order to qualify for free shipping, your order must total $100 or more before taxes and shipping.Free Shipping shipments will be sent USPS or UPS at the discretion of the shipper, based on department guidelines to ensure safe and efficient delivery. You will be provided a tracking number once the shipment has been processed. Free Shipping applies to Domestic Shipments ONLY.

 


*SHIPPING TO MULTIPLE ADDRESSES*
Free Shipping only applies to the first address of the Ship-To contact, and will be a charge of $10 for every address added.
Please call 480-429-4117 to place an order to Multiple Addresses 

 


*Shipment Transit Times*
UPS: 5 - 7 business days for all shipments going Ground. UPS 3Day: 3 Business days. UPS Standard Overnight: Orders be placed by 1:00 pm Arizona time will arrive next day delivery by 5:00 pm in your time zone. (Monday - Saturday)

USPS Priority Mail: 2 - 3 Business Days USPS First Class: 1 - 3 Business Days

 Canada/International Shipments: May take up to 10 business days. International packages may be subject to other customs and duty charges not covered by the Queen Creek Olive Mill. All international packages returned to the Queen Creek Olive Mill due to not being picked up by the recipient, can be shipped again at the customer’s expense.